EXCHANGE AND RETURN


Our company is primarily focused on the quality and efficiency of our products!

 

Therefore, the possibility of technical problems is minimal!

 

We provide 24/7 advice on resolving technical issues and questions by phone, which you can find on the site.

 

In 90% of cases technical problems can be solved remotely.

 

Our managers will always help you quickly and efficiently resolve your system issues!

 

Before shipment, our product is subjected to a double detailed technical check by our Chief Engineer.

 

 

In any case, according to the Consumer Protection Law, the buyer has the right to return or exchange the purchased goods within 14 days from the date of purchase.

 

If after receiving the parcel you want to exchange the goods for another, or to return the money spent, you need to write an email to our store info@g-mak.com.ua, specifying the reason for the return, then our manager of the "return" will contact you - exchange of goods ". Be sure to include your contact information and the TTN number at which you received the product.

 

IMPORTANTLY!

 

We cannot guarantee the integrity of the goods during transportation, in cases of damage or dysfunction, the goods which are not checked at the branch of the transport company are not refundable or exchangeable!

 

Return / exchange conditions

  • Only unused items with stored packaging can be returned.
  • Payment for the delivery of the return shipping is entirely the responsibility of the buyer.

 

EXCHANGE IS IMPOSSIBLE if:

1. The purchase period of the equipment exceeds 14 calendar days.

2. The equipment has external damage (dents, cracks, scratches, prints

fingers and more).

3. The nomenclature of the returned product does not correspond to the one that is

specified in the RECEIPT OF THE EQUIPMENT RETURN.

4. The factory packaging is damaged.

5. Not fully complete and / or supporting documentation.

 

 

NEED TO KNOW!

 

First and foremost, our goal is to give people an effective and quality product!

 

We carefully design and test every G-MAK to ensure it is a reliable guarantee of safety for you.

 

That is why you can be sure when buying our products!